This section answers common questions about our jewellery, ordering process, customisation, shipping, and care. We’ve put this together to help you understand our products better and make your shopping experience with Kiki smooth and informed. For further assistance, contact us via WhatsApp or email
A: Kiki is an Indian imitation jewellery brand offering a wide range of handcrafted and curated jewellery styles. The brand focuses on everyday wear, festive jewellery, ethnic designs, western styles, and customised pieces, making it a one-stop destination for jewellery lovers.
A: Kiki offers imitation jewellery including necklaces, necklace sets, earrings, bangles, kadas, bracelets, rings, maang tikkas, payals, nose pins, jewellery mix scoops, and seasonal collections.
A: Many of Kiki’s designs are handcrafted or hand-assembled, especially bead jewellery, fabric-based bangles, oxidised styles, and custom pieces. Some items may involve machine assistance but always follow Kiki’s design standards.
A: Kiki jewellery is made using imitation materials such as alloy, beads, threads, fabric, glass stones, mirrors, kundan-style stones, oxidised finishes, and other non-precious materials.
A: No. Kiki specialises in imitation jewellery. Any mention of gold, silver, oxidised silver, or gemstones refers only to the finish or look, not real precious metals or stones.
A: You can place an order directly through the website www.kiki.co.in. For custom or bulk orders, you may contact Kiki via WhatsApp or email.
A: Yes, Kiki delivers across India. Delivery timelines may vary depending on your location and the type of product ordered.
A: Ready products are usually dispatched within a few working days. Customised or made-to-order items may take longer. Exact timelines are shared at the time of order confirmation.
A: Returns and exchanges depend on the product category. Customised products are usually non-returnable. For ready products, return or exchange eligibility is mentioned on the product page.
A: Yes. Kiki offers customised jewellery. You can share your design ideas, colour preferences, bangle size, or reference images via WhatsApp after placing the base order, if applicable.
A: The Jewellery Subscription Box is a monthly curated jewellery box featuring pieces selected based on season, style, and trends. Each box offers a surprise jewellery experience.
A: Jewellery Mix Scoops are mixed assortments of jewellery in small, medium, or large scoops. They are ideal for gifting, reselling, or creating layered and versatile looks.
A: Keep jewellery away from water, perfumes, and chemicals. Wipe gently after use and store in a dry place. Store each piece separately to avoid scratches or tangling.
A: Yes. Kiki welcomes boutique owners, resellers, and bulk buyers. Wholesale or semi-retail pricing is available based on order quantity.
A: You can contact Kiki through WhatsApp, email, or the contact details provided on www.kiki.co.in.
A: Yes, Kiki does accept bulk and gifting orders. Please contact us via WhatsApp or email to discuss quantities, timelines, and pricing.
A: Since many pieces are handcrafted or made in batches, slight variations in colour, finish, or detailing may occur. These variations are a natural part of handmade imitation jewellery and add to its uniqueness.
A: You can follow Kiki on social media platforms like Instagram and YouTube, or subscribe to updates on the website.
A: After placing your order, you will receive an order confirmation via email or WhatsApp. For customised orders, our team will personally connect with you to confirm design details before processing.
A: Kiki is primarily an online jewellery brand based in Mumbai, serving customers across India through our website and online platforms.
A: Some designs are ready stock, while others are made to order. Availability depends on design, quantity, and season. We recommend checking with us before placing urgent orders.
A: MOQ varies by product type and design. Wholesale pricing is applicable on bulk orders only and may differ from website prices. Please contact us with your requirements for accurate details.
A: Our imitation jewellery is suitable for occasional and light regular wear. However, it is not recommended for continuous daily use, bathing, sleeping, or exposure to water and chemicals.
A: If you receive a damaged product, please inform us within 24 hours of delivery with clear photos and an unboxing video. We will assess and assist accordingly.
A: The subscription box is curated based on season, trends, and availability. Individual item selection is not possible, but preferences may be considered where feasible.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.