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Shipping Policy

  

Kiki.co.in – Shipping Policy

Effective Date:12th Nov’2025
Last Updated:12th Nov’2025

Overview

At www.kiki.co.in, we strive to deliver every order quickly, safely, and affordably across India. Each jewellery piece is carefully packed and dispatched with attention to detail, ensuring a smooth delivery experience for our customers.

1. Shipping Locations

  • We currently ship to most locations across India.
  • If your location is not serviceable, our team will      inform you after order placement, and a full refund will be initiated      promptly.

2. Delivery Time

  • Standard Delivery: 3–7 business days (depending on your city and courier      availability)
  • Remote Areas:     Deliveries may take longer based on service reach.
  • Order Processing Time: 1–2 business days after confirmation.
  • Orders are not dispatched on Sundays or public      holidays.

3. Shipping Charges

  • Free Shipping:     Available on all prepaid orders above      ₹1000.
  • For orders below      ₹1001, a flat      shipping fee of ₹100 per kg applies.
        (Shipping cost may vary slightly based on package size and destination.)

4. Order Tracking

  • Once your order is dispatched, you will receive a tracking link via      SMS or email.
  • You can also track your order anytime through your Kiki.co.in account dashboard.
  • Our team monitors each dispatch closely to ensure      timely delivery.

5. Delays & Exceptions

  • While we make every effort to deliver on time, certain      circumstances may cause delays, including: 
    • Natural calamities, strikes, or lockdowns
    • Unexpected courier delays or route disruptions
  • Kiki     will not be held liable for delays caused by such events beyond our      control.

6. International Shipping

  • Currently, we do      not offer international shipping.
  • We’re working toward expanding our reach soon — stay      connected for updates.

7. Contact Information

For any queries related to shipping or delivery, please reach out to:
Kiki – Owned by Bhakti Narang
🌐 Website: www.kiki.co.in
📧 Email: bhaktinarang@kiki.co.in
📞 Phone: +91-9820233738


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