Kiki.co.in – Shipping Policy
Effective Date:12th Nov’2025
Last Updated:12th Nov’2025

Overview
At www.kiki.co.in, we strive to deliver every order quickly, safely, and affordably across India. Each jewellery piece is carefully packed and dispatched with attention to detail, ensuring a smooth delivery experience for our customers.

1. Shipping Locations
- We currently ship to most locations across India.
- If your location is not serviceable, our team will inform you after order placement, and a full refund will be initiated promptly.

2. Delivery Time
- Standard Delivery: 3–7 business days (depending on your city and courier availability)
- Remote Areas: Deliveries may take longer based on service reach.
- Order Processing Time: 1–2 business days after confirmation.
- Orders are not dispatched on Sundays or public holidays.

3. Shipping Charges
- Free Shipping: Available on all prepaid orders above ₹1000.
- For orders below ₹1001, a flat shipping fee of ₹100 per kg applies.
(Shipping cost may vary slightly based on package size and destination.)

4. Order Tracking
- Once your order is dispatched, you will receive a tracking link via SMS or email.
- You can also track your order anytime through your Kiki.co.in account dashboard.
- Our team monitors each dispatch closely to ensure timely delivery.

5. Delays & Exceptions
- While we make every effort to deliver on time, certain circumstances may cause delays, including:
- Natural calamities, strikes, or lockdowns
- Unexpected courier delays or route disruptions
- Kiki will not be held liable for delays caused by such events beyond our control.

6. International Shipping
- Currently, we do not offer international shipping.
- We’re working toward expanding our reach soon — stay connected for updates.

7. Contact Information
For any queries related to shipping or delivery, please reach out to:
Kiki – Owned by Bhakti Narang
🌐 Website: www.kiki.co.in
📧 Email: bhaktinarang@kiki.co.in
📞 Phone: +91-9820233738