Privacy Policy

 . Introduction
At Kiki"we"is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our eCommerce platform www.kiki.co.in.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy and applicable Indian laws.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
• Full name
• Email address
• Mobile number
• Shipping and billing addresses
• Payment details (processed securely via third-party payment gateways)
B. Sensitive Personal Data or Information (SPDI)
• Financial information (credit/debit card, UPI, etc.) – Note: We do not store this; it is processed by secure third-party payment providers.
C. Non-Personal Information
• IP address
• Browser type and version
• Device information
• Date and time of visit
• Pages visited
• Cookies and tracking information
3. How We Use Your Information
We use your information for purposes including but not limited to:
• Processing your orders and returns
• Providing customer support
• Improving our website and services
• Sending order confirmations and shipping updates
• Marketing communications (only if you opt-in)
• Complying with legal obligations
4. Disclosure of Information
We may disclose your information in the following scenarios:
• Service Providers: To logistics companies, payment gateways, IT service providers, etc., strictly on a need-to-know basis.
• Legal Requirements: If required to do so by law or in response to legal processes.
• Business Transfers: In case of mergers, acquisitions, or asset sales.
We ensure all third parties follow industry-standard data protection practices.
5. Data Security
We implement reasonable security measures as mandated under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This includes secure servers, encrypted transmissions (HTTPS), and limited access controls.
However, no transmission of data over the internet is fully secure. You are responsible for maintaining the confidentiality of your login credentials.
6. Your Rights
You have the right to:
• Review and correct your personal data
• Withdraw consent (where applicable)
• Opt-out of marketing emails (via unsubscribe link)
• Delete your account or data (subject to legal and regulatory requirements)
You can exercise these rights by contacting us at [your support email].
7. Cookies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but this could affect site functionality.
8. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and comply with applicable laws.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their privacy policies independently.
10. Children's Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect data from minors. If we become aware that we have collected data from a child, we will delete it immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Effective Date."
12. Contact Us
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:
Kiki
Email: bhaktinarang@kiki.co.in